Yes! Velvet Verify is built for privacy from day one. Your name and contact info are never public, and your lab documents are permanently deleted after inspection. You decide what to share, with whom, and for how long. Nothing is ever visible without your explicit consent.

No. You can stay fully anonymous.

Velvet Verify doesn’t collect or store personal identifiers unless you choose to add them for optional verification. If you do, that information is used only to validate the authenticity and ownership of your results and is never shared publicly.

Other users will only see your chosen Display Name, which is used to identify yourself with others on the platform and can be a pseudonym.

Behind the scenes, we confirm your results’ credibility without ever exposing your real identity.

Upload your lab results (PDF, screenshot, or photo).

Our applied intelligence model extracts the relevant results data and inspects the document for authenticity, deleting the original document after inspection.

If a user reports a positive result, Velvet Verify automatically sends an anonymous exposure alert to past sexual partners.

Velvet Verify marks results as "Verified" or "Not Verified" based on document verification checks, which look for common authenticity markers, internal consistency, and whether a document can reasonably be attributed to the person sharing it.

A “Verified” status indicates the uploaded document passed these checks but does not confirm clinical accuracy and does not replace a lab, clinic, or medical professional.

No system can detect 100% of fraud, but Velvet Verify can evaluate test result documents more effectively than most people can on their own.

More importantly, Velvet Verify doesn’t rely on a single moment of trust. Even if someone misrepresents their results, dishonesty tends to surface over time. Exposure alerts continue to function regardless of verification status, and testing window periods make it difficult to immediately clear an exposure.

The goal isn’t to eliminate all fraud, but to make honesty the easiest path and deception hard to sustain.

Not necessarily. A “Not Verified” status does not mean a result is fake or that someone is being dishonest.

“Not Verified” simply means Velvet Verify wasn’t able to confirm the authenticity of a document, or results were self-attested (something that’s common for newer users who don’t yet have verifiable lab results). Documents may also fail verification for legitimate reasons, such as uncommon lab formats, partial screenshots, or redacted information used to confirm result ownership.

For this reason, Velvet Verify shows verification status transparently so people can make informed decisions together, rather than treating verification as a pass-or-fail judgment.

Exposure alerts are discreet, anonymous notifications that let you know if someone you’ve connected with later reports a positive test result. If you’ve opted in, Velvet Verify evaluates whether an alert is relevant by looking at factors like your last connection date and your most recent test date.

This timing-based approach helps focus alerts on situations where an exposure may have occurred, while reducing unnecessary notifications.

If you receive an exposure alert, your status may temporarily change from Negative → Exposed. This does not mean you’re infected, but that a potential exposure may have occurred based on timing information.

While your status is Exposed, it will be visible to any connections you choose to exchange results with. This allows others to make informed decisions about whether to move forward, wait until you’ve retested, or adjust their own risk tolerance. Making exposure status visible helps build trust and transparency across the platform.

If you receive an exposure alert, it’s generally a good idea to consider getting tested. However, infections aren’t always immediately detectable. Testing too soon after a potential exposure can result in a false negative. This waiting time is known as the window period.

Because of this, Velvet Verify may require that a certain amount of time has passed before a new negative result can clear an Exposed status. This helps preserve the integrity of shared results and avoid giving a false sense of reassurance.

That said, everyone’s situation is different. You should always consult a licensed healthcare professional to determine the right testing timeline for your personal health and safety, including whether earlier testing is appropriate.

By default, exposure alerts are event-based. They’re tied to a specific encounter with a connection, so it's important to re-enable alerts every time you engage sexually with that partner. Not doing so could result in missed alerts later.

• Continuous alerts are designed for ongoing connections. When turned on, you don't need to re-enable alerts for every encounter. If the connection reports a positive test result at any point, you'll be notified.
  
• Early alerts are for higher-risk, barrier-free connections. If a connection is alerted that they may have been exposed, you can be notified too, so you’re aware of a possible indirect exposure without waiting for them to re-test and confirm a positive result.
  

Because continuous and early alerts can result in more false alarms, they’re best used when they align with how you engage with that connection.

No. Each person needs their own account to ensure results are accurately verified and exposure alerts are routed correctly. Couples, triads, and polycules can still connect and share results privately within the app, but each account must represent an individual.